Issue: Any time I try to open a book in the My Reading Academy course, it always displays a black screen.
Last Reported: May 05, 2023
Recommendation: In order for our team to better understand the problem, knowing your device specifications will allow our team to identify any potential compatibility issues and provide you with the best possible support. By sharing your device specifications with us, we can ensure that our team is equipped with the necessary information to investigate and resolve the issue as quickly as possible. Please fill out a support ticket and include a screenshot of your 'About Device' page.
On Android-powered devices, Go to 'Settings' > 'About Phone' will show you details about your phone's display and find Model Name & Model Number.