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- Go to Settings > Automatic Payments.
- Locate and select Age of Learning, Inc. in the Automatic Payments list.
- Locate the Billing ID (B-XXXXXXXXXXXXXXXXX).
- Go to pay.amazon.com, click Sign in, select Check your Amazon Pay orders, and then sign in using your Amazon credentials.
- Select the Merchant Agreements tab, select Manage Merchant Agreements to find your ABCmouse subscription, and then click Details.
- Locate the Merchant Agreement ID (B01-XXXXXXX-XXXXXXX).
It appears your billing is conducted by a third-party. The best way to locate your account is by contacting a Customer Care Specialist.
Once you've logged in, you can update the email address
from your Account page if needed.
An email has been sent to your address with a link allowing you to change your password.
If you don’t receive an email within 15 minutes, please check your spam folder and adjust your filtering by allowing emails from Homeschool+.